Friday, October 5, 2018

LEARNING FROM FAILURE




“I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. 26 times, I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeeded.”

These memorable words, which have now become a standard bearer to everyone who has experienced failure in his attempt to succeed, were uttered by Michael Jordan, one of the world’s most famous and most accomplished professional Basketball players ever. He was reminding his audience of the fact that failure, rather than being a hindrance to success, was in fact its most helpful ally, when it is used judiciously. He first learned this lesson as a sophomore in high school when, to his surprise he was not accepted on the Varsity team. He used this setback to fuel a drive to learn more to prove his coach wrong, and unhesitatingly credits this failure to make the team as the trigger that started his successful career subsequently.

This story is neither uncommon nor is it limited to a few special or gifted people in the world. The history of man throughout the ages is overflowing with examples of people who have gone on to great successes after suffering humiliating failures. To my knowledge, many highly successful people have arrived at the top only after having travelled on roads strewn with multiple rocks of failure, and they willingly credit their success from the lessons they learnt while having to deal with these obstacles. That indeed, appears to be the secret weapon that many successful people make full use of. To them the risk of failure, like so many other intangibles, is just part of doing business. Failure is merely a pause from which they will learn lessons to help them to try again with a better chance of succeeding. It is only those who are afraid of failure or do not learn from it, that end up in despair and disappointment. Robert Fripp, the very successful and prolific English musician and composer, neatly summarized this in the following observation:

“There are no failures, save one;
the failure to learn from a mistake.”

In 2011, Jeff Stibel, a very successful and enterprising American investor, venture capitalist, entrepreneur, author and newspaper columnist who from a very early age started, developed and sold a number of technology and marketing companies and was one of the youngest CEOs of a public company, conceived an idea that he hoped will encourage his employees to learn from their failures by writing their biggest mistakes on a large wall in the office. He called it “The Failure Wall” and began by writing what he felt had been his own mistakes over the preceding years. The idea quickly caught on and before long, the entire wall was covered by the contributions from the entire staff and colleagues. It was clear that this experiment was a great success, as Stibel himself subsequently noted two years later:

“Not only was it cathartic for individuals to expose their mistakes, but it also contributed to creating a company culture where failure could be openly acknowledged, accepted and used as a learning tool.”

         Unfortunately the great majority of people in the world are so concerned about failing that they approach any challenge with undue trepidation and caution. The thought of failure weighs so heavily on them that many potentially successful ventures never see the light of day. Most of the time, instead of taking the right steps toward completing the task ahead, they become concerned with the fear of failing and the consequences of failure itself. They spend more time preoccupied with what others will think of them for being failures, than trying to search for ways to correct their approach and try again. People have a tendency to blindly associate every failing episode as a defeat, forcing them to consider abandoning their effort prematurely, if only to avoid a repeat failure and further regret and embarrassment.

 This attitude is further compounded by society’s common and recurrent tendency to acknowledge and reward success wherever possible, while rejecting failure at any cost. In all of the ‘advanced’ societies, there is in fact a culture in existence that openly honors and praises success and frowns upon any type of failure, irrespective of the reason for the failure. Society offers awards, recognition and advancement to successful people but pays little attention to others, however hard they try. It appears that only the result matters and no one is ever concerned about how they were obtained. This inevitably leads to creating an increased caution where no one is encouraged to accept and learn from his mistakes, and no one bothers to show how to prevent repeating them over and over again. We have yet to seriously take the advice of one of America’s most successful authors and inspirational speakers, Anthony Robbins, when he observed:

“If you do what you’ve always done,
You’ll get what you’ve always gotten.”

            But this should not come as a surprise since the fear of failure has always been recognized as humanity’s greatest scourge and the main killer of man’s dreams and hopes. From the very beginning, man has used fear as a protective mechanism to avoid getting into danger. As a result, fear has become an innate part of our genetic makeup of life, our DNA. Man, after generations of having to survive in life threatening environments has learnt to recognize the effects of fear and rather than challenge them, to choose alternative solutions to escape them. This is as a result of acquiring a basic instinctive response that ensures survival of the species at all cost, by finding ways to avoid the threat rather than to modify the environment. Learning to do so only comes later with the development of maturity and the realization that mistakes can only be corrected by a process of using the fear to find the answers and avoid repetition. 

         Failure should never to be considered deleterious to the individual since at one point or another everyone fails. The real danger comes from falling to the fear of failing which inevitably sets in motion a wall of resistance that prevents any attempt to try to learn from the past experiences. Without this opportunity, any chance of finding or even looking for a different direction is thwarted, and we end up doing what so many people are doing on a daily basis, just being afraid of the fear of failing even before it happens. They prefer instead of choosing the easy way of embracing the failure rather than finding ways to fight it. And they continue to do so, not because they are not aware of what needs to be done, but rather because of the damage done to their psyche from years of living with the fear of consequences. This explains why the great majority of humanity in any setting however inconvenient, remains content to accept the status quo rather than search for change.

         But throughout history, anyone who has achieved anything great enough to change the world or even meaningful enough to change their lives could only have succeeded to do so by embracing failure and learning from it, rather than running away or fighting it. The very act of stepping back and facing failure induces very significant changes in the mind and the attitude in the individual. It serves to redefine the important priorities in life and identify the values that are really significant to him and in need of defending. It makes the person aware of himself, his strengths and his weaknesses, and gives him better insights of his self-worth and his ability. He becomes more aware of his ego, his strengths, his anxieties, his shortcomings and bad habits. This will give him an opportunity to understand himself better and in so doing, improve his perspectives. It will also go a long way to improving his relationships with others who he will now be seeing as less a threat, and more a help to him. 

         One of the most successful of the innumerable numbers of people throughout the ages who have fulfilled the category of achieving success, fame and fortune by learning lessons from their mistakes and failures and successfully applying them, was the great American inventor, innovator and industrialist, Thomas Alva Edison. He is considered a legend in the history of American industry and inventions. In his lifetime of more than 80 years, he held more that 1000 patents in a wide range of areas that included electricity, light bulbs, phonograph, telephone and telegraphic communications. His work has been so influential on securing a better life and living that he is considered by many, to be the greatest inventor of all times. Yet throughout all this while, Edison freely admitted that his successes came only after repeated trials and failures. He openly confirmed to this in such statements as:

“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.”

He believed very firmly in never giving up until he succeeds, and eagerly tested his theories over and over after each failure, each time learning from the previous attempt. He recorded this experience in these terms:

“I tried 3000 theories in connection with the electric light, each one different, reasonable and likely to be true. Yet only in two cases did my experiment prove the truth of my theory.”

        This indeed is the hallmark of dealing with the failures of life. No one ever promised a life free from trials and failure, nor freedom from pain and disappointment. These are as much part of living as are the other benefits we so readily take for granted. But they are all given to us as opportunities to grow and to learn and it is left up to each individual to find his way out. Johnny Cash, the great American guitarist, singer and songwriter whose life was riddled with failures amid his amazing successes, summarized it very effectively when he noted:

“I learnt from my mistakes. It is a very painful way to 
learn but without pain, as the saying goes, there is no gain.”                               
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